Collections Specialist / Client Services


Financial and Credit Counseling Company seeking professional a Collections Specialist. We are looking for a professional with a positive attitude and professional appearance, strong prospecting and closing skills with a focus on customer needs.

Job Description for Collections Specialist:

  • Provide effective collection services, ensuring the successful recovery of accounts.
  • Document and update account information in system.
  • Handle outbound/inbound account calls promptly and professionally, providing assistance and resolution to account inquiries, issues and requests.
  • Providing customer service to the clients that call in to get account information and various duties that the ideal candidate will be trained to do.

Candidate Qualifications:

  • Must have a great personality
  • A great phone voice and a willingness to help others
  • Must be able to work in a fast paced environment
  • Excellent written and communication skills
  • Must pay close attention to detail and very organized
  • Fluent with various MS Office software and able to learn more
  • Able to move seamlessly from one task to the next
  • Perfect attendance and punctuality is a must
  • Able to work days, evenings and/or Saturdays is essential
  • Able to change shifts and be flexible as necessary
  • You will be expected to reach daily quotas each and every day
  • Able to keep up and perform admin duties as needed
  • Trust, loyalty and a willingness to accept responsibility for all that you do is important
  • Able to take the initiative within our policies and procedures is a must.
  • If you have a loan office or some line of work collecting clients payments then this is the job for you.

Apply Here

You must be detail oriented. You must understand that each and every client is important. We give our clients the very best educationally and with our service. Professionalism is a must at all times! Must be willing to work Saturdays. MUST BE BILINGUAL SPANISH/ENGLISH….Serious Inquiries only! Full Time Position.